よくある質問
Q. リモート通訳とは何ですか？
リモート通訳は、クラウドベースのソリューションで、代表者、通訳者、プレゼンター、またはその組み合わせを当社のプラットフォームに遠隔接続できるようにします。これにより、主催者はイベントに任意の言語を追加できる柔軟性を得て、より多くの視聴者にリーチできます。プラットフォームは代表者、通訳者、プレゼンター間の仲介役を果たし、それぞれに多くのメリットを提供します。最終的には、代表者の母国語で途切れることなく連続した映像と音声のフィードを提供します。
Q. リモート通訳の費用はいくらですか？
当社のチームは、すべてのイベントがユニークであることを理解しているため、イベントの要件に基づいて費用を算出します。イベントの長さ、言語数、通訳を必要とする参加者数、会場のインターネット接続品質などを考慮して正確な価格を決定します。お見積りをご希望の場合は、こちらのリンクをご利用ください。営業日内にご連絡いたします。
Q. Congress Remote InterpretationとZoomなどの同時通訳ツール搭載のビデオ会議プラットフォームの違いは何ですか？
当社のリモート通訳プラットフォームは、高品質な遠隔同時通訳（RSI）を提供するために特別に設計されています。Zoomなどのビデオ会議プラットフォームには通訳機能が内蔵されている場合がありますが、プロフェッショナルな遠隔同時通訳に必要な機能は備わっていません。以下は簡単な比較です
Q. Does my virtual event have to be held on the Congress Remote Interpretation platform for the interpretation to work?
While we're able to hold your entire virtual event on the Congress Remote Interpretation platform, we can also interface with your preferred video conferencing platform. Meaning you can continue to hold your event on a platform you are already familiar with, while receiving all the benefits of high-quality interpretation through Congress Remote.
Q. How does Congress Remote Interpretation ensure no down-time in terms of connection?
We put in a lot of work before each event to prevent connection issues from occurring! Including extensive testing, interpreter training, and setting up redundancies. We also set minimum specification requirements for interpreters to ensure that their hardware and internet connections are fully prepared for the event.
Q. What languages does Congress Remote Interpretation support?
There are no limits to the number of languages that our remote interpretation platform can support.
Q. Can participants speak during the event when using Congress Remote Interpretation?
Yes! Our remote interpretation platform is designed to suit any style of meeting or event, including two-way dialogues between multilingual participants. Meetings can be entirely on-line OR On-site OR a Hybrid solution of on-line and on-site delegates.
Q. Can delegates use 4G/5G to stream content from Congress Remote Interpretation?
Streaming using 4G/5G is possible, but this may affect the latency and quality. We recommend streaming on a Wi-Fi connection of 10mbps or faster.
Q. Can Congress Remote Interpretation record different language channels?
Yes! We can record pure language feeds for you. Recordings are not captured by default, so please let us know if you would like your event recorded.
Q. Is Congress Remote Interpretation compatible with PC, Mac, iOS, iPadOS, Android, etc.?
Yes! Since our platform is browser-based, it is compatible with all devices. If you are accessing the platform on a PC or Mac, we recommend using Google Chrome. For mobiles and tablets, we have the Congress Remote Interpretation App that can be downloaded from both the App Store and Google Play.
Q. What are the technical requirements needed to use Congress Remote Interpretation?
For on-site events, we require the following at the venue:-
Bandwidth:
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Source/Floor/Speaker - Minimum 4Mbps upload per video channel, audio included
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Interpreters - Minimum 2Mbps down and upload per language channel, 4Mbps is recommended if multiple video channels are received.
Audience:
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If smart devices (laptops, tablets, smartphones) are used: minimum 0.5Mbps download per device
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If attendees connect through IR headsets, minimum 2Mbps download per language channel is sufficient
Ping on any connected device should be below 50ms to the nearest major hub, in order to keep latency low. Jitter must be below 15ms.
In addition to this, the venue must have enough access points to support the number of audience smart devices.
There are many other factors to consider like wired connectivity, computer CPU speed, memory and configuration as well as microphone/headphone type that we work with clients to ensure that the event is a success.
Q. What are the minimum/maximum user size/optimal number of users for the solution to work best?
There are no set limitations. There is no theoretical upper limit to the platform other than the restrictions imposed by the internet infrastructure at the venue. However, our integration with traditional interpretation equipment ensures we can support numbers of any size with remote interpreters, no matter the venue infrastructure.